Jules Dorval
GoogleMy daughter had a breakdown in her vehicle late on a Friday night. Fortunately, she was able to get it to a parking lot where it could be safely left and over the weekend I did some research on where to take it. I finally landed on National Transmission at…
Read full reviewJules Dorval
GoogleMy daughter had a breakdown in her vehicle late on a Friday night. Fortunately, she was able to get it to a parking lot where it could be safely left and over the weekend I did some research on where to take it. I finally landed on National Transmission at 4701 Macleod Tr because it was only about 20 blocks away and more importantly they have great ratings and customer stories. I had the vehicle towed on Sunday and made sure, in advance that there was a spot to drop it by the tow truck. The tow truck driver was fantastic and fast to arrive but that is another review for AMA. I was able to leave the vehicle safely and dropped the key with a note into the dropbox. By about 815 on Monday morning, I had a phone call to get clarification on what was wrong and had a good talk with Dan to explain what I thought the situation may be. He and his staff jumped on it right away, and explained the needed repairs by mid morning, and literally by 1 o'clock in the afternoon it was ready to go. Came in a little bit under the estimate and I was braced for what could potentially have been a very expensive transmission job. I was relieved, I suppose, to learn that it was a CV axle instead. Still not cheap but fast quality work from what I can tell and incredibly great service and I believe the price was fair. While they were at it they flushed and replaced transmission fluid which was overdue (I knew it). All work was pre-approved and agreed upon. There were no surprises. I would highly recommend them and will be going back. Oh... and the tow truck driver said he uses them for his personal vehicles too after I told him where we were taking my disabled car. That made me extra comfortable with my choice. Thanks for getting us rolling and starting the week off on a positive foot for us. Jules